JLL empowers you to shape a brighter way forward by combining world class services, advisory and technology for clients in the real estate industry
Job Summary
JLL empowers you to shape a brighter way forward by combining world class services, advisory and technology for clients in the real estate industry.
The Senior Product Support Engineer will serve as a critical specialist ensuring seamless business continuity through proactive system monitoring, rapid issue resolution, and comprehensive support for critical financial processes.
The role involves collaborating with finance teams, supporting system enhancements, providing expert user support and training, and driving continuous improvement initiatives including automation.
Matching Summary
JLL empowers you to shape a brighter way forward by combining world class services, advisory and technology for clients in the real estate industry.
Skills & Requirements
Must-have
PeopleSoft Financial Management 9.2 support
System monitoring and incident management
SQL and PSQuery troubleshooting
Financial close process expertise
Production support methodologies
Performance optimization and analysis
Nice-to-have
Process automation tools experience
GenAI applications for IT support
Predictive analytics and proactive monitoring
Mentoring and cross-functional leadership
JLL systems and process knowledge
Excellent communication skills
Key Requirements
3-5 years PeopleSoft Financial Management 9.2 support
Bachelor's degree in Information Systems or related field