Experience with incident, change, and problem management
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Integer is seeking a Senior Manager for IT Service Management who will oversee the implementation of ITIL best practices and ensure compliance with IT governance standards. The role emphasizes data governance, continuous improvement, and collaboration across teams to enhance service delivery and operational efficiency.
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Job Summary
Integer creates a culture that embraces uniqueness and positions for long-term success.
The role involves overseeing ITSM governance and ensuring ITIL processes are consistently applied.
A comprehensive benefits package is provided, including medical, dental, and 401(k) matching.
Matching Summary
Match Score: 75
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Integer is seeking a Senior Manager for IT Service Management who will oversee the implementation of ITIL best practices and ensure compliance with IT governance standards. The role emphasizes data governance, continuous improvement, and collaboration across teams to enhance service delivery and operational efficiency.
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Skills & Requirements
Must-have
10 years of IT Service Management experience
Strong knowledge of ITIL practices
Experience with Incident, Change, and Problem Management
Nice-to-have
ITIL certification preferred
Experience in IT modernization initiatives
Strong executive communication skills
Key Requirements
Bachelor’s degree in computer science or related field
Strong working knowledge of SOX ITGCs
Ability to lead across technical and non-technical teams