Logistics Coordinator On-site 16:00-00:00 Est Mon-fri

Marken, UPS Healthcare Precision Logistics

Unknown, Unknown, US
Handle customer requests via phone, email, website
Process and monitor critical customer shipments
Determine carrier based on rate and availability
As the clinical and advanced therapy part of UPS Healthcare, Marken reaches patients faster with greater scalability and access to new pathways throughout the supply chain

Job Summary

  • As the clinical and advanced therapy part of UPS Healthcare, Marken reaches patients faster with greater scalability and access to new pathways throughout the supply chain.
  • This position works to solve a full range of logistics challenges by engaging with customers and/or agents using MNX's proprietary logistics management platform.
  • The role requires handling incoming customer requests with urgency, processing shipments, verifying documentation, and communicating with customers and partners.

Matching Summary

As the clinical and advanced therapy part of UPS Healthcare, Marken reaches patients faster with greater scalability and access to new pathways throughout the supply chain.

Skills & Requirements

Must-have

  • Handle customer requests via phone, email, website
  • Process and monitor critical customer shipments
  • Determine carrier based on rate and availability
  • Communicate professionally with stakeholders
  • Process import and export documentation
  • Identify and escalate shipping irregularities

Nice-to-have

  • Service-oriented and career-minded
  • Enjoy challenging and dynamic environments
  • Knowledge of US and world geography
  • Outstanding communication and organizational skills
  • Desire to exceed customer expectations

Key Requirements

  • At least 1 year of customer service experience
  • High school diploma or GED
  • Proficient in Microsoft Word, Excel, Outlook
  • Data entry and type 30 WPM
  • Must be at least 18 years old

Work Rights

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S.

Tailored Resume

Cover Letter