Customer Experience Front Of House Team Member

JLL

Amsterdam, Netherlands
**
Front of house or reception environment experience
Corporate or 5 star hotel background preferred
High attention to detail and presentation
** JLL is seeking a Customer Experience Front Of House Team Member in Amsterdam to serve as the primary point of contact for employees and clients, ensuring high-level customer service and maintaining the reception area's standards. The ideal candidate should have experience in a front-of-house or reception role, a strong attention to detail, and a passion for customer experience. **

Job Summary

  • The role serves as the primary interface between internal operations and clients, creating a single visual point of contact.
  • Responsibilities include managing visitor registration, maintaining high standards of cleanliness in reception areas, and coordinating conference room bookings.
  • The ideal candidate will be passionate about customer experience and act as a professional ambassador representing JLL values.

Matching Summary

Match Score: 75

** JLL is seeking a Customer Experience Front Of House Team Member in Amsterdam to serve as the primary point of contact for employees and clients, ensuring high-level customer service and maintaining the reception area's standards. The ideal candidate should have experience in a front-of-house or reception role, a strong attention to detail, and a passion for customer experience. **

Skills & Requirements

Must-have

  • Front of House or Reception environment experience
  • Corporate or 5 Star hotel background preferred
  • High attention to detail and presentation
  • Computer literacy for reception systems
  • Excellent written and verbal communication skills

Nice-to-have

  • Flexible attitude towards working relationships
  • Problem solver with proactive approach
  • Ability to work off own initiative
  • Team player supporting colleagues
  • Open to implementing new ideas

Key Requirements

  • 3 years' experience within hotel/contract/project/facilities management
  • Experience in Front of House or Reception environment
  • Good understanding of office software

Work Rights

Not specified

Tailored Resume

Cover Letter