Bp Ane 2025

Concentrix

Makati City, Philippines
**
Strong customer service orientation
Effective verbal and written communication
Ability to work in fast-paced environment
** Concentrix is seeking a Customer Service Advisor I for their Makati City location, responsible for handling customer inquiries via calls and the internet. The position emphasizes strong customer service skills, attention to detail, and the ability to work in a fast-paced environment. **

Job Summary

  • The Advisor I position interfaces with customers via inbound calls, outbound calls, or the Internet to provide service support and resolve routine problems.
  • Employees must ensure service delivery meets contractual Key Performance Indicators while demonstrating empathy and building rapport with clients.
  • The role requires tolerance for repetitive work in a high-production environment with the ability to rotate shifts as needed.

Matching Summary

Match Score: 75

** Concentrix is seeking a Customer Service Advisor I for their Makati City location, responsible for handling customer inquiries via calls and the internet. The position emphasizes strong customer service skills, attention to detail, and the ability to work in a fast-paced environment. **

Skills & Requirements

Must-have

  • Strong customer service orientation
  • Effective verbal and written communication
  • Ability to work in fast-paced environment

Nice-to-have

  • Demonstrate empathy with customers
  • Skilled in multi-tasking and flexibility
  • Team player with independent work ability

Key Requirements

  • High school diploma preferred
  • Three to six months relevant experience preferred
  • Strong computer navigation and PC knowledge

Work Rights

Not specified

Tailored Resume

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