Servicenow Delivery Manager

VUI SYSTEMS PTE. LTD.

Singapore
7-8 years application development experience
4+ years servicenow enterprise implementation
Agile project management and backlog grooming
The Delivery Manager will oversee the full project lifecycle including timelines, resources, risks, and change requests within a ServiceNow environment

Job Summary

  • The Delivery Manager will oversee the full project lifecycle including timelines, resources, risks, and change requests within a ServiceNow environment.
  • Key responsibilities include managing automated testing frameworks, CI/CD pipelines, and ensuring adherence to client guidelines for deployments and data migration.
  • The role requires delivering the first initiative within six months with subsequent releases scheduled every four to six months while maintaining system health KPIs.

Matching Summary

Match Score: 85

The Delivery Manager will oversee the full project lifecycle including timelines, resources, risks, and change requests within a ServiceNow environment.

Skills & Requirements

Must-have

  • 7-8 years application development experience
  • 4+ years ServiceNow enterprise implementation
  • Agile project management and backlog grooming
  • ServiceNow ITSM CSM HRSD IRM expertise
  • CI/CD pipeline and automated testing oversight
  • Client environment management and data migration

Nice-to-have

  • Workshop facilitation for business requirements
  • End-user training and onboarding material creation
  • Knowledge base maintenance for recurring issues
  • Stakeholder communication and risk reporting
  • System architecture and integration specification

Key Requirements

  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Implementation Specialist (ITSM/HRSD)
  • Certified Scrum Master certification
  • 7-8 years delivering application development projects
  • Experience in enterprise or government environments

Work Rights

Not specified

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