Vetting and authorisation of customer instructions
Daily reconciliation of payments processed
Processing of manual standing order instructions
The role holder will have the need to maintain and deliver on the CIB, RBB, Markets and Treasury strategic plans to be the leading Bank in the Seychelles with priorities centred on weaving customer centricity and sustainability in the business daily activities
Job Summary
The role holder will have the need to maintain and deliver on the CIB, RBB, Markets and Treasury strategic plans to be the leading Bank in the Seychelles with priorities centred on weaving customer centricity and sustainability in the business daily activities.
Reporting to the Payments Manager, this role is responsible for the Management and delivery of all daily support function for Payments and Non-Core Payment Operations to ensure the approved SLA and Score cards are met.
The role holder is responsible for the management of payments engagements under the direction of the Payments Manager.
Matching Summary
The role holder will have the need to maintain and deliver on the CIB, RBB, Markets and Treasury strategic plans to be the leading Bank in the Seychelles with priorities centred on weaving customer centricity and sustainability in the business daily activities.
Skills & Requirements
Must-have
Vetting and authorisation of customer instructions
Daily reconciliation of payments processed
Processing of manual standing order instructions
Execution of customer enquiries and complaints
Management of payments engagements
Nice-to-have
Customer centricity and sustainability focus
Drive achievement of Commercial Ops scorecards
Support with failed on-line payments
Actively seek ways to contribute solutions
Key Requirements
Further Education and Training Certificate (FETC): Office Administration