Not specified; not specified; comprehensive benefi...
Day-to-day field staff management
Ensure all aspects of field safety
Direct performance of maintenance operations
The main goal of the role is to provide day-to-day management and training of field staff, including employee selection, field training and safety
Job Summary
The main goal of the role is to provide day-to-day management and training of field staff, including employee selection, field training and safety.
Otis offers a 401(k) plan with a generous company match, comprehensive medical coverage, and three weeks of paid vacation along with tuition reimbursement programs.
This position leads operational efforts to ensure superior customer satisfaction while managing route schedules, callback rates, and labor expenditures.
Matching Summary
The main goal of the role is to provide day-to-day management and training of field staff, including employee selection, field training and safety.
Salary
Not specified; Not specified; Comprehensive benefits including 401(k) match, medical/dental/vision, paid vacation, and tuition reimbursement
Skills & Requirements
Must-have
Day-to-day field staff management
Ensure all aspects of field safety
Direct performance of maintenance operations
Conduct field education training
Manage customer quality assurance
Nice-to-have
Strong computer and technology skills
Passion for customer service
Ability to work in dynamic environment
Business acumen and leadership skills
Participating in sales estimation proposals
Key Requirements
High school education required
BA/BS degree preferred or equivalent experience
Experience leading a team of technicians preferred
Elevator industry experience desired but not required