Technical Account Manager

Hightouch

Remote
Base: $128,000-184,000 annually; on-target earning...
Remote
Technical guidance and expertise
Customer onboarding and success
Technical best practices
Hightouch is seeking a Technical Account Manager to serve as the link between the company and large enterprise customers, ensuring they maximize the use of Hightouch's AI marketing platform. The ideal candidate will possess a blend of technical acumen and client-facing experience, focusing on customer success and product adoption

Job Summary

  • As a Technical Account Manager, you will become the bridge between Hightouch and our largest Fortune 5000 customers.
  • Your primary responsibilities will be to deliver a timely and organized onboarding for customers through effective project management, ensure customers see the full value in Hightouch’s products, and advise on technical best practices.
  • We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness.

Matching Summary

Match Score: 85

Hightouch is seeking a Technical Account Manager to serve as the link between the company and large enterprise customers, ensuring they maximize the use of Hightouch's AI marketing platform. The ideal candidate will possess a blend of technical acumen and client-facing experience, focusing on customer success and product adoption.

Salary

Base: $128,000-184,000 annually; On-Target Earnings: $160,000- $230,000 annually; Equity: ISO options

Skills & Requirements

Must-have

  • Technical guidance and expertise
  • Customer onboarding and success
  • Technical best practices
  • Cross-functional collaboration
  • SQL, databases, APIs, reporting tools

Nice-to-have

  • Natural curiosity for use cases
  • Growth mindset
  • Motivated and persistent
  • Compassion and kindness

Key Requirements

  • 5-10 years client-facing/technology role
  • Technical project management experience
  • Excellent project management skills
  • Excellent communication skills
  • Ability to learn new technologies quickly
  • Strong troubleshooting skills

Work Rights

Not specified

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