Senior Project Manager, Apac Customer Program Management

Land Securities Group

Kuala Lumpur, Malaysia
Hybrid
Customer experience excellence
Project plan execution and tracking
Risk and issue management
Customer Program Management is a global function responsible for delivering customer impacting projects efficiently with a strong customer experience

Job Summary

  • Customer Program Management is a global function responsible for delivering customer impacting projects efficiently with a strong customer experience.
  • The Senior Project Manager will drive customer experience excellence, plan governance, build partner engagement, and manage project execution.
  • LSEG is a leading global financial markets infrastructure and data provider committed to innovation, quality, and continuous improvement.

Matching Summary

Customer Program Management is a global function responsible for delivering customer impacting projects efficiently with a strong customer experience.

Skills & Requirements

Must-have

  • Customer experience excellence
  • Project plan execution and tracking
  • Risk and issue management
  • Stakeholder register maintenance
  • Cross-functional team coordination

Nice-to-have

  • Inspire trust and manage expectations
  • Presentation to customers
  • Financial services industry knowledge
  • Project Management certification

Key Requirements

  • Proven problem-solving skills
  • Client, stakeholder, and relationship management experience
  • Understanding of LSEG product suite
  • Awareness of commercial, technical, and service drivers
  • Project management methodologies application
  • Meeting management skills
  • LSEG values and teamwork application

Work Rights

Not specified

Tailored Resume

Cover Letter