Pharmacy Tech- Specialty Pharmacy Rep

Jefferson Health

King of Prussia, Pennsylvania, United States of America
Not specified; not specified; comprehensive benefi...
Onsite
3+ years customer service experience
1+ year specialty pharmacy or healthcare experience
Knowledge of medicare and medicaid billing
The Specialty Pharmacy Representative drives refill queues and assists patients, physicians, and pharmacists in completing claim adjudication and benefit investigations

Job Summary

  • The Specialty Pharmacy Representative drives refill queues and assists patients, physicians, and pharmacists in completing claim adjudication and benefit investigations.
  • Employees are responsible for assessing patient needs for clinical intervention, identifying barriers to care, and escalating issues to the clinical support team when appropriate.
  • Jefferson Health offers a comprehensive benefits package including medical, dental, vision, retirement plans, and tuition assistance for eligible colleagues.

Matching Summary

The Specialty Pharmacy Representative drives refill queues and assists patients, physicians, and pharmacists in completing claim adjudication and benefit investigations.

Salary

Not specified; Not specified; Comprehensive benefits package including medical, dental, vision, life insurance, disability, retirement plans, and tuition assistance

Skills & Requirements

Must-have

  • 3+ years customer service experience
  • 1+ year specialty pharmacy or healthcare experience
  • Knowledge of Medicare and Medicaid billing
  • Ability to type 35 wpm
  • Proficiency with Microsoft applications

Nice-to-have

  • Compassionate communication with patients
  • Experience with clinical software systems
  • Strong problem-solving skills for complex conflicts
  • Detail-oriented organizational abilities
  • Adaptability in dynamic work environments

Key Requirements

  • High School Diploma or GED equivalent preferred
  • AS/BS degree preferred
  • Certified Pharmacy Technician (CPhT) preferred
  • 3+ years customer service role experience
  • 1+ years specialty pharmacy or related healthcare environment experience

Work Rights

Not specified

Tailored Resume

Cover Letter