Patient Access Representative, Behavioral Health

Brigham and Women's Faulkner Hospital

Dover, NH, USA
Base: $19.81 - $28.30phly; bonus/equity: not speci...
Fully remote
Manage inbound and outbound patient calls
Schedule appointments and register patients
Verify insurance eligibility accurately
The Patient Access Representative serves as the first point of contact for patients entering the Wentworth Douglass Health Systems

Job Summary

  • The Patient Access Representative serves as the first point of contact for patients entering the Wentworth Douglass Health Systems.
  • This role involves managing scheduling, registration, insurance verification, and providing cost transparency through financial conversations.
  • Candidates will join a multidisciplinary team dedicated to improving lives through accessible and high-quality mental health care.

Matching Summary

The Patient Access Representative serves as the first point of contact for patients entering the Wentworth Douglass Health Systems.

Salary

Base: $19.81 - $28.30/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement, differentials, premiums, and bonuses available

Skills & Requirements

Must-have

  • Manage inbound and outbound patient calls
  • Schedule appointments and register patients
  • Verify insurance eligibility accurately
  • Conduct financial conversations with patients
  • Create new patient medical records

Nice-to-have

  • Passion for behavioral health impact
  • Experience in community-based care
  • Strong customer service orientation
  • Collaborative team player mindset
  • Commitment to evidence-based care

Key Requirements

  • High School Diploma or Equivalent required
  • 2-3 years healthcare experience required
  • Focus on patient access and registration
  • In-person work at Dover, NH location

Work Rights

Not specified

Tailored Resume

Cover Letter