Drc Specialist - Sea & Mei

Air Products

Kuala Lumpur, Malaysia
On-site
Legal action coordination
External legal firm liaison
Third-party collection agency management
Air Products is seeking a DRC Specialist for its Kuala Lumpur office, focusing on credit and collection activities, legal coordination, and customer engagement. The ideal candidate will have a background in Business Administration or Finance, with proficiency in Mandarin and English, and relevant experience in credit and collections

Job Summary

  • Responsible for collection activities related to legal action, coordinating the process and preparation of documents for legal letter, arbitration, enforcement, proof of debts submission and any other similar activities.
  • Responsible for managing the third-party collection agency’s performance including case assignment, success recovery commission and contract renewal.
  • Responsible for day-to-day credit and collection activities by providing administrative support in monitoring customer collection cycle and conduct collection actions on customers with open AR.

Matching Summary

Match Score: 85

Air Products is seeking a DRC Specialist for its Kuala Lumpur office, focusing on credit and collection activities, legal coordination, and customer engagement. The ideal candidate will have a background in Business Administration or Finance, with proficiency in Mandarin and English, and relevant experience in credit and collections.

Skills & Requirements

Must-have

  • Legal action coordination
  • External legal firm liaison
  • Third-party collection agency management
  • CTOS Blacklist Customer updates
  • Credit and collection activities
  • Account receivables monitoring
  • Customer communication for AR
  • Microsoft Office 365 proficiency

Nice-to-have

  • Shared services environment experience
  • Law firm experience
  • SAP ERP Financial Accounting experience

Key Requirements

  • Bachelor’s Degree or Diploma
  • 1-2 years of relevant experience
  • Mandarin and English proficiency
  • Strong analytical skills
  • High integrity
  • Excellent negotiation and persuasion skills
  • Detail-oriented
  • Self-motivated
  • Able to perform under pressure

Work Rights

Not specified

Tailored Resume

Cover Letter