Communication Operator Lead

Advocate Health

Aurora St Lukes Medical Center, United States
Pyy range $19.80 - $29.70; premium pyy such as shi...
Operate multi-function workstations
Respond to emergency hotlines
Manage paging systems
Coordinates the day-to-day workflow and provides work direction to Communications Operators, ensuring performance standards and department policies are followed

Job Summary

  • Coordinates the day-to-day workflow and provides work direction to Communications Operators, ensuring performance standards and department policies are followed.
  • Assists with human resources responsibilities including interviewing, staff development, and resolving employee concerns to foster positive morale.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and educational assistance programs.

Matching Summary

Coordinates the day-to-day workflow and provides work direction to Communications Operators, ensuring performance standards and department policies are followed.

Salary

Pay Range $19.80 - $29.70; Premium pay such as shift, on call, and more based on a teammate's job; Opportunity for annual increases based on performance

Skills & Requirements

Must-have

  • Operate multi-function workstations
  • Respond to emergency hotlines
  • Manage paging systems
  • Coordinate workflow and provide direction
  • Act as employee resource and trainer

Nice-to-have

  • Independent decision-making ability
  • Excellent verbal communication skills
  • Invest in career development

Key Requirements

  • 3 years of communications experience
  • Experience with multi-line switchboard
  • High School Graduate

Work Rights

Not specified

Tailored Resume

Cover Letter