Business Operations Specialist - Customer Success / 翻訳・通訳業務（英語 & 韓国語 Or 中国語）【障害者採用】

Salesforce

Tokyo, Japan
Business level japanese and english
Content localization
Multilingual communication support
This position supports the smooth operation of the Customer Success organization, focusing on content localization, internal and external communication support, and data collection and analysis

Job Summary

  • This position supports the smooth operation of the Customer Success organization, focusing on content localization, internal and external communication support, and data collection and analysis.
  • Key responsibilities include localizing customer success materials, supporting multilingual communication in meetings and documents, and collecting and analyzing various customer success-related data.
  • Salesforce is the #1 AI CRM, where humans with agents drive customer success together, and is looking for Trailblazers passionate about bettering business and the world through AI.

Matching Summary

This position supports the smooth operation of the Customer Success organization, focusing on content localization, internal and external communication support, and data collection and analysis.

Skills & Requirements

Must-have

  • Business level Japanese and English
  • Content localization
  • Multilingual communication support
  • Data collection and analysis
  • Customer Success operations support

Nice-to-have

  • IT industry experience
  • Customer Success knowledge
  • Business Operations knowledge
  • Salesforce product experience
  • Self-motivated learning

Key Requirements

  • Business level Japanese, English (reading, writing, conversation, translation, interpretation)
  • Basic skills in business applications like Google Workspace and Microsoft Office
  • Ability to work with accuracy and attention to detail
  • Ability to work cooperatively as a team member
  • Willingness to learn autonomously and acquire new tools and skills

Work Rights

Must have a disability certificate

Tailored Resume

Cover Letter