Customer Service Representative/ Veterinary Receptionist

AmeriVet

Competitive pyy; performance bonuses available; no...
Not specified
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to provide exceptional service as the first point of contact for clients. The role involves managing appointments, client communication, and supporting the medical team while ensuring a welcoming environment for pets and their owners

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
  • AmeriVet offers tailored development programs, mentorship, and career pathing to help team members achieve their unique goals.
  • Employees can expect competitive pay, performance bonuses, 401(k) matching, and comprehensive health benefits including dental, vision, and life insurance.

Matching Summary

Match Score: 85

AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to provide exceptional service as the first point of contact for clients. The role involves managing appointments, client communication, and supporting the medical team while ensuring a welcoming environment for pets and their owners.

Salary

Competitive pay; Performance bonuses available; Not specified

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and insurance claims
  • Demonstrate empathy with emotional clients

Nice-to-have

  • Prior customer service experience preferred
  • Experience in veterinary or healthcare setting
  • Strong organizational skills for busy periods
  • Ability to lift up to 40 pounds
  • Proficiency with practice management software

Key Requirements

  • High school diploma or equivalent work experience required
  • Excellent communication skills required
  • Basic proficiency with technology and scheduling software

Work Rights

Not specified

Tailored Resume

Cover Letter