F&B Captain

AQUEEN HOTELS PTE. LTD.

Singapore, Singapore
Daily outlet operations management
Staff briefing and appearance inspection
Mise en place and station layout planning
The role involves overseeing the daily operations of hotel food and beverage outlets to ensure full satisfaction of event organizers and guests

Job Summary

  • The role involves overseeing the daily operations of hotel food and beverage outlets to ensure full satisfaction of event organizers and guests.
  • Responsibilities include conducting staff roll calls, inspecting mise en place, and maintaining high standards of cleanliness and service quality.
  • The position requires handling guest complaints, managing table allocations, and driving repeat patronage through excellent service and upselling techniques.

Matching Summary

Match Score: 85

The role involves overseeing the daily operations of hotel food and beverage outlets to ensure full satisfaction of event organizers and guests.

Skills & Requirements

Must-have

  • Daily outlet operations management
  • Staff briefing and appearance inspection
  • Mise en place and station layout planning
  • Food and beverage service execution
  • Complaint handling and resolution
  • NEA hygiene standard adherence
  • Table allocation and reservation handling

Nice-to-have

  • Upselling and revenue generation skills
  • Excellent personal presentation standards
  • Warm and cordial guest relations
  • Knowledge of club activities and promotions
  • Ability to work across multiple outlets

Key Requirements

  • Knowledge of events orders and policies
  • Understanding of NEA hygiene standards
  • Experience in F&B service procedures

Work Rights

Not specified

Tailored Resume

Cover Letter