Customer Care Coordinator

Comingupcoleman

Not specified
Efficient data entry ability
Knowledge of company software
Problem-solving skills for accurate records
The Customer Care Coordinator position at Comingupcoleman involves coordinating shipments and acting as a liaison between customers and agents, ensuring effective communication and problem resolution. The ideal candidate should possess strong data entry skills, customer service experience, and proficiency in Microsoft Office

Job Summary

  • The Customer Care Coordinator will book and coordinate military or consumer shipments while acting as the primary liaison for customers regarding move timelines.
  • This role requires monitoring email for new offerings, tracking estimated arrival times, and resolving any damages or problems that arise during the move process.
  • Join a successful company that has been operating for over 100 years and is still growing as part of the Coleman Team.

Matching Summary

Match Score: 75

The Customer Care Coordinator position at Comingupcoleman involves coordinating shipments and acting as a liaison between customers and agents, ensuring effective communication and problem resolution. The ideal candidate should possess strong data entry skills, customer service experience, and proficiency in Microsoft Office.

Skills & Requirements

Must-have

  • Efficient data entry ability
  • Knowledge of company software
  • Problem-solving skills for accurate records
  • Handle stressful situations and conversations
  • Microsoft Office Suite knowledge

Nice-to-have

  • Previous customer service experience
  • Previous data entry experience
  • Proactive communication with customers
  • Ability to coordinate packing and delivery times

Key Requirements

  • High school diploma or equivalent
  • Good telephone communication skills
  • Previous customer service experience required
  • Previous data entry experience required

Work Rights

Not specified

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