Retail Support Agent

SHORE Solutions Inc

Troubleshooting technical issues with products
Coordinating repair bookings for customers
Processing spare parts requests efficiently
The Retailer Support Team delivers exceptional post-purchase support to both Retailers and customers through the Retailer channel

Job Summary

  • The Retailer Support Team delivers exceptional post-purchase support to both Retailers and customers through the Retailer channel.
  • Responsibilities include troubleshooting technical issues, coordinating repairs, and processing spare parts requests to ensure minimal downtime.
  • Join the A-Team to experience innovation and teamwork while strengthening relationships with retail partners.

Matching Summary

The Retailer Support Team delivers exceptional post-purchase support to both Retailers and customers through the Retailer channel.

Skills & Requirements

Must-have

  • Troubleshooting technical issues with products
  • Coordinating repair bookings for customers
  • Processing spare parts requests efficiently

Nice-to-have

  • Strong proactive communication skills
  • Ability to foster collaborative relationships
  • Experience in post-purchase support

Work Rights

Not specified

Tailored Resume

Cover Letter