Technical Support Delivery Analyst- Talent Acquisiton

Workday

Warsaw, Poland
Base: zł148,800 pln - zł223,200 pln; bonus/equity:...
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Saas enterprise software experience
Object oriented programming knowledge
Sql syntax for reading scripts
** Workday is seeking a Technical Support Delivery Analyst for its Customer Support Team in Warsaw, Poland. This fully remote position requires experience in SaaS enterprise software and strong communication skills to provide innovative solutions to customer issues. **

Job Summary

  • Workday is a Fortune 500 company and a leading AI platform for managing people, money, and agents, shaping the future of work with a culture rooted in integrity, empathy, and shared enthusiasm.
  • Customer Support teams are passionate about customer service, innovation, and excellence, acting as trusted advisors who investigate, diagnose, and deliver time-sensitive, business-critical solutions globally.
  • The company offers flexible work schedules, empowers career paths, encourages work-life balance and wellbeing, and champions equal opportunities, with a commitment to providing an accessible and inclusive hiring experience.

Matching Summary

Match Score: 75

** Workday is seeking a Technical Support Delivery Analyst for its Customer Support Team in Warsaw, Poland. This fully remote position requires experience in SaaS enterprise software and strong communication skills to provide innovative solutions to customer issues. **

Salary

Base: zł148,800 PLN - zł223,200 PLN; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, annual refresh stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • SaaS Enterprise software experience
  • Object Oriented Programming knowledge
  • SQL syntax for reading scripts
  • API client experience
  • Log file analysis
  • Customer case management

Nice-to-have

  • Creative approach and eagerness to learn
  • Supportive and collaborative team player
  • Resilience with tight deadlines
  • Web service integration experience
  • Health monitoring tools experience

Key Requirements

  • 3 years SaaS Enterprise software support
  • 2 years SaaS Enterprise software support
  • Basic Object Oriented Programming knowledge
  • Basic SQL syntax knowledge
  • Basic API client experience

Work Rights

Not specified

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