Customer Service Representative I

PPD (Thermo Fisher) UK

Fully remote
Third shift night work schedule
Excellent verbal and written communication skills
Proficiency in microsoft office suite
Join the Thermo Fisher Scientific team to enable customers to make the world healthier, cleaner, and safer through meaningful scientific work

Job Summary

  • Join the Thermo Fisher Scientific team to enable customers to make the world healthier, cleaner, and safer through meaningful scientific work.
  • You will provide excellent customer service by managing orders, resolving inquiries, and communicating proactively across multiple channels.
  • This role requires flexibility to work various shifts, including third shift nights, while maintaining high service standards and meeting performance metrics.

Matching Summary

Join the Thermo Fisher Scientific team to enable customers to make the world healthier, cleaner, and safer through meaningful scientific work.

Skills & Requirements

Must-have

  • Third shift night work schedule
  • Excellent verbal and written communication skills
  • Proficiency in Microsoft Office suite

Nice-to-have

  • Call center experience preferred
  • Bilingual skills valued
  • Strong problem-solving abilities

Key Requirements

  • No prior experience required
  • Preferred fields: Arts, Science, Commerce, or Business Administration
  • Ability to meet performance metrics and SLAs

Work Rights

Not specified

Tailored Resume

Cover Letter