Supervisor, Capability Center Operations - Gcc Global Home Insurance Tracking
Assurant Inc
Buenos Aires, Argentina
End-to-end operational performance
Quality, production, and client sla targets
Talent development and operational discipline
The Supervisor is responsible for leading end-to-end operational performance for assigned hazard insurance processing workstreams, ensuring consistent achievement of quality, production, and client SLA targets
Job Summary
The Supervisor is responsible for leading end-to-end operational performance for assigned hazard insurance processing workstreams, ensuring consistent achievement of quality, production, and client SLA targets.
This role fosters strong talent development, operational discipline, and continuous improvement, partnering closely with global stakeholders to deliver compliant, cost-effective, and scalable operations.
Key responsibilities include enforcing performance indicators, resolving complaints, promoting team development, and maintaining departmental reports while supporting HR policies and recruiting talent.
Matching Summary
The Supervisor is responsible for leading end-to-end operational performance for assigned hazard insurance processing workstreams, ensuring consistent achievement of quality, production, and client SLA targets.