Manager, Guest Experience & Operations (world Of Coca-cola)

Coca-Cola HBC AG

Atlanta, GA, United States
Base: $85,400 - $102,000; bonus/equity: not specif...
On-site
Lead day-to-day attraction execution
Ensure consistent delivery of best-in-class guest experiences
Drive accountability and resolve issues in real time
Coca-Cola HBC AG is seeking a Manager for Guest Experience & Operations at the World of Coca-Cola in Atlanta, GA. The role emphasizes leadership in daily operations, ensuring exceptional guest experiences and effective team management

Job Summary

  • The Manager, Guest Experience & Operations leads day-to-day attraction execution through supervisor-level leadership, ensuring consistent delivery of best-in-class guest experiences.
  • This role is responsible for frontline operational excellence, leadership presence, and execution consistency across the attraction.
  • When serving as Manager on Duty (MOD), this role is fully accountable for the total attraction operation during the assigned shift, including guest experience, safety, staffing, and operational decision-making.

Matching Summary

Match Score: 85

Coca-Cola HBC AG is seeking a Manager for Guest Experience & Operations at the World of Coca-Cola in Atlanta, GA. The role emphasizes leadership in daily operations, ensuring exceptional guest experiences and effective team management.

Salary

Base: $85,400 - $102,000; Bonus/Equity: Not specified; Benefits: A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Skills & Requirements

Must-have

  • Lead day-to-day attraction execution
  • Ensure consistent delivery of best-in-class guest experiences
  • Drive accountability and resolve issues in real time
  • Lead and coach Supervisors
  • Manager on Duty (MOD) program accountability

Nice-to-have

  • Reinforce a culture of service excellence
  • Foster a positive employee experience
  • Drive continuous improvement initiatives

Key Requirements

  • Minimum of 4 years of experience leading teams
  • Proven experience leading leaders
  • High school diploma or GED required
  • Must be authorized to work in the United States

Work Rights

Must be authorized to work in the United States

Tailored Resume

Cover Letter