Operations Team Leader

CommBank

Bangalore, India
Disputes investigation experience
Domain knowledge dispute industry
Operational management analytical skills
Promotes a high-performance culture, engages and develops our employees through effective on-boarding and other peoples initiatives

Job Summary

  • Promotes a high-performance culture, engages and develops our employees through effective on-boarding and other peoples initiatives.
  • Manage the Disputes Cards Analyst and Senior Analyst activities including assisting with any escalations, customer enquiries and general support needs.
  • Lead and empower teams towards progress and living by CBA values, building an engaging culture.

Matching Summary

Promotes a high-performance culture, engages and develops our employees through effective on-boarding and other peoples initiatives.

Skills & Requirements

Must-have

  • Disputes investigation experience
  • Domain knowledge Dispute industry
  • Operational management analytical skills
  • Risk Control and Management
  • Customer focus service mind-set

Nice-to-have

  • High-performance culture
  • Engaging culture building
  • Can-do attitude
  • Grasp concepts fast-changing environment

Key Requirements

  • 12 to 15 Years overall experience
  • Minimum 1-2 years people management
  • Bachelor's degree in Finance, Accounting, or Business

Work Rights

Not specified

Tailored Resume

Cover Letter