Traveler Experience Counselor Iii - S4

Amex GBT

United States
Base: $39,200.00 - $72,800.00; bonus/equity: not s...
Fully remote
Native gds expertise
Proactive client service
Travel policy compliance
Amex GBT is a place where colleagues find inspiration in travel as a force for good and can make an impact on the industry through their work

Job Summary

  • Amex GBT is a place where colleagues find inspiration in travel as a force for good and can make an impact on the industry through their work.
  • The role involves advising and arranging travel for corporate business customers, using various GDS platforms and ensuring compliance with travel policies.
  • Employees benefit from flexible benefits, travel perks, extensive learning opportunities, and an inclusive culture promoting internal career advancement.

Matching Summary

Amex GBT is a place where colleagues find inspiration in travel as a force for good and can make an impact on the industry through their work.

Salary

Base: $39,200.00 - $72,800.00; Bonus/Equity: Not specified; Benefits: Comprehensive US benefits including health, retirement, parental leave, and wellbeing resources

Skills & Requirements

Must-have

  • Native GDS expertise
  • Proactive client service
  • Travel policy compliance
  • Use of Global Distribution Systems
  • Corporate business travel booking
  • Positive telephone service techniques

Nice-to-have

  • Team coaching and mentoring
  • Attention to detail
  • Strong travel industry knowledge
  • Flexibility to work shifts
  • Openness to feedback

Key Requirements

  • Experience with Sabre, Apollo, Amadeus or Galileo
  • Strong communication skills
  • Understanding of travel industry
  • Ability to resolve customer issues independently
  • Willingness to work afternoon shifts and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter