Client Service Receptionist

VCA Lakeside Animal Hospital

Reno, NV, US
Base: $18-$21 / hr.; bonus/equity: not specified; ...
Full-time (minimum of 30 hours, rotating shifts including weekends)
Greeting owners and companion animals
Answering telephones and texting clients
Scheduling and confirming appointments
VCA Lakeside Animal Hospital is seeking a full-time Client Service Receptionist in Reno, NV, offering a competitive salary of $18-$21 per hour based on experience. The role focuses on providing excellent customer service to pet owners, scheduling appointments, and maintaining a clean environment

Job Summary

  • As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities.
  • The CSR is the pivot around which the hospital operates and is responsible for customer service functions, scheduling, fee presentation, and record management.
  • We offer competitive compensation and great benefits for eligible employees, including medical/dental/vision with generous personal pet care discounts and more!

Matching Summary

Match Score: 85

VCA Lakeside Animal Hospital is seeking a full-time Client Service Receptionist in Reno, NV, offering a competitive salary of $18-$21 per hour based on experience. The role focuses on providing excellent customer service to pet owners, scheduling appointments, and maintaining a clean environment.

Salary

Base: $18-$21 / hr.; Bonus/Equity: Not specified; Benefits: medical/dental/vision, paid vacation/sick days, 401(k), pet discounts

Skills & Requirements

Must-have

  • greeting owners and companion animals
  • answering telephones and texting clients
  • scheduling and confirming appointments
  • processing payments and explaining fees
  • managing medical records and correspondence
  • lifting 40lbs and restraining animals
  • maintaining hospital cleanliness

Nice-to-have

  • personable and highly professional
  • setting the tone for the practice
  • building client trust and confidence
  • exceeding client expectations

Key Requirements

  • Experienced Client Service Representative
  • Ability to lift 40lbs
  • Full-time (minimum 30 hours)

Work Rights

Not specified

Tailored Resume

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