Supervisor Cargo Customer Service - Tpa

Southwest Airlines

TPA, Florida, USA
Base: $34.95 to $36.39 ph; bonus/equity: potential...
Train and support freight agents
Solve operational problems
Coordinate with other departments
As a Supervisor Cargo Customer Service at Southwest Airlines, you’ll guide Freight Agents and make sure shipments are handled safely, quickly, and meet requirements

Job Summary

  • As a Supervisor Cargo Customer Service at Southwest Airlines, you’ll guide Freight Agents and make sure shipments are handled safely, quickly, and meet requirements.
  • Your Leadership helps Southwest deliver great service and stay on schedule—every day.
  • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too).

Matching Summary

As a Supervisor Cargo Customer Service at Southwest Airlines, you’ll guide Freight Agents and make sure shipments are handled safely, quickly, and meet requirements.

Salary

Base: $34.95 to $36.39 per hour; Bonus/Equity: Potential for annual profit-sharing; Benefits: Fly for free, 401(k) match up to 9.3%, health insurance

Skills & Requirements

Must-have

  • train and support Freight Agents
  • solve operational problems
  • coordinate with other departments
  • handle cash, checks, credit cards
  • screen all cargo shipments

Nice-to-have

  • knowledge of collective bargaining agreements
  • strong organizational skills
  • awareness of hazardous situations

Key Requirements

  • High School Diploma or GED
  • Two years of airline/military related work experience
  • Valid U.S. driver’s license
  • Ability to obtain SIDA badge
  • U.S. Citizenship required

Work Rights

Not specified

Tailored Resume

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