Representante De Servicio Al Cliente

599

Not specified
Customer order creation and expediting
Master demand schedule maintenance
Customer inquiry and problem resolution
Integer is seeking a Customer Service Representative to enhance customer satisfaction through effective order management and collaboration with various departments. The role requires a Bachelor’s degree and 1-3 years of relevant experience, focusing on customer service and manufacturing processes

Job Summary

  • At Integer, our values are embedded in everything we do, focusing on customer success, innovation, collaboration, inclusion, candor, and integrity.
  • Key responsibilities include creating and expediting customer orders, coordinating the Master Demand Schedule, researching and addressing customer inquiries, and managing return goods activity.
  • The role requires a Bachelor's degree in marketing, Business or a related field, 1-3 years of customer service and/or manufacturing experience, and proficiency with enterprise and production management software.

Matching Summary

Match Score: 75

Integer is seeking a Customer Service Representative to enhance customer satisfaction through effective order management and collaboration with various departments. The role requires a Bachelor’s degree and 1-3 years of relevant experience, focusing on customer service and manufacturing processes.

Skills & Requirements

Must-have

  • Customer order creation and expediting
  • Master Demand Schedule maintenance
  • Customer inquiry and problem resolution
  • Return goods coordination
  • Production environment understanding

Nice-to-have

  • Focus on customer success
  • Create better solutions
  • Create success together
  • Interact respectfully
  • Open and honest communication

Key Requirements

  • Bachelor’s in marketing, Business or related field
  • APICS (CPIM) certification desired or required within 24 months
  • 1-3 years customer service/manufacturing experience
  • Experience with complex enterprise and production management software
  • Ability to read and interpret contracts and specifications sheets
  • Excellent customer service skills
  • Verbal and written skills and numerical agility
  • Excellent organizational skills

Work Rights

Not specified

Tailored Resume

Cover Letter