Senior Employee Relations Business Partner

Intercom

Dublin, Ireland
On-site
Lead complex er cases end-to-end
Partner with hrbps and leaders
Enable managers to handle er confidently
This role has a global remit, sitting at the heart of how we support our people and leaders through complex, sensitive, and high-impact situations

Job Summary

  • This role has a global remit, sitting at the heart of how we support our people and leaders through complex, sensitive, and high-impact situations.
  • You will be shaping how the function operates, building the frameworks and systems that scale it across our global BP team.
  • We are looking for an ambitious and curious ERBP who thrives in this kind of environment; someone who thinks big, leans into change, and sees AI as an accelerator for better, faster, smarter work.

Matching Summary

This role has a global remit, sitting at the heart of how we support our people and leaders through complex, sensitive, and high-impact situations.

Skills & Requirements

Must-have

  • Lead complex ER cases end-to-end
  • Partner with HRBPs and leaders
  • Enable managers to handle ER confidently
  • Drive consistency and best practice
  • Mitigate risk and partner with Legal
  • Strong understanding of employment law

Nice-to-have

  • AI and automation in ER
  • High-growth tech company experience
  • Building ER playbooks and frameworks
  • Curiosity in AI transformation

Key Requirements

  • 6+ years experience in Employee Relations
  • Experience working across multiple jurisdictions
  • Strong track record of managing complex cases

Work Rights

Not specified

Tailored Resume

Cover Letter