Eligibility Operations Worker - South Sioux City

Health & Human Services - Agency 25

South Sioux City, NE, US
Base: $20.859 ph; bonus/equity: not specified; ben...
Eligibility determination for assistance programs
Customer service principles
Use of call center software and phones
DHHS is seeking individuals with a passion to “Help People Live Better Lives” for the role of Eligibility Operations Worker

Job Summary

  • DHHS is seeking individuals with a passion to “Help People Live Better Lives” for the role of Eligibility Operations Worker.
  • As an Eligibility Operations Worker, you will participate in 6-8 weeks of paid training to prepare you to determine eligibility for individuals within our Economic Assistance or Medicaid programs.
  • We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life.

Matching Summary

DHHS is seeking individuals with a passion to “Help People Live Better Lives” for the role of Eligibility Operations Worker.

Salary

Base: $20.859 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive package including paid time off and retirement

Skills & Requirements

Must-have

  • Eligibility determination for assistance programs
  • Customer service principles
  • Use of call center software and phones
  • Microsoft Office proficiency
  • Handling confidential information

Nice-to-have

  • Empathy and respect for clients
  • Ability to work independently
  • Critical thinking and independent judgment
  • Effective oral and written communication
  • Positive working relationships

Key Requirements

  • 24 semester hours post high school education in related fields
  • Experience in customer service or eligibility determination
  • Combination of education and experience in relevant areas

Work Rights

Not specified

Tailored Resume

Cover Letter