Front Desk Agent- The Westin Grand Cayman Seven Mile Beach Resort & Spa

Pyramid Global Hospitality

George Town, Grand Cayman, Cayman Islands
Base: ci$8.75; bonus/equity: generous bonuses ment...
Not specified (potentially onsite).
Opera cloud or opera pms proficiency
Minimum 1 year customer-facing experience
Fluent in english speaking reading writing
Pyramid Global Hospitality is seeking a Front Desk Agent for The Westin Grand Cayman Seven Mile Beach Resort & Spa, emphasizing a supportive and inclusive work culture. Candidates should possess strong communication skills and a desire to work in hospitality, with experience in customer service preferred but not mandatory

Job Summary

  • Pyramid Global Hospitality offers a supportive culture with comprehensive benefits including health insurance, retirement plans, and paid time off.
  • The role involves performing efficient check-in and check-out procedures while managing reservations and payments using the OPERA Property Management System.
  • Candidates must demonstrate strong communication skills and the ability to resolve guest complaints effectively to ensure 100% satisfaction.

Matching Summary

Match Score: 85

Pyramid Global Hospitality is seeking a Front Desk Agent for The Westin Grand Cayman Seven Mile Beach Resort & Spa, emphasizing a supportive and inclusive work culture. Candidates should possess strong communication skills and a desire to work in hospitality, with experience in customer service preferred but not mandatory.

Salary

Base: CI$8.75; Bonus/Equity: Generous bonuses mentioned; Benefits: Comprehensive health insurance, retirement plans, paid time off, travel perks

Skills & Requirements

Must-have

  • OPERA Cloud or OPERA PMS proficiency
  • Minimum 1 year customer-facing experience
  • Fluent in English speaking reading writing
  • Accurate typing speed minimum 35 WPM
  • Legal authorization to work in Cayman Islands

Nice-to-have

  • Previous hotel Front Desk experience
  • Additional languages like Spanish or French
  • College coursework in hospitality or tourism
  • Strong upselling skills for revenue growth
  • Ability to stand for extended periods

Key Requirements

  • Minimum 1 year of customer-facing experience
  • Proficiency with OPERA Cloud or OPERA PMS
  • Legal authorization to work in the Cayman Islands
  • High school diploma or equivalent education
  • Typing speed of at least 35 words per minute

Work Rights

Must have legal authorization to work in the Cayman Islands

Tailored Resume

Cover Letter