It Support Associate Ii, Ops Tech Solutions (ots)

Amazon

Maryland, US, United States
23.00 - 37.00 usd annually ph
Remote
It equipment maintenance and troubleshooting
Network support requests and procedures
Support customers from multiple buildings
Amazon is seeking an IT Support Associate II for its OpsTech Solutions team in Maryland, responsible for supporting technical issues within Amazon operations facilities. The role emphasizes problem-solving, technical skills, and opportunities for career development

Job Summary

  • As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines.
  • We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
  • Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave.

Matching Summary

Match Score: 85

Amazon is seeking an IT Support Associate II for its OpsTech Solutions team in Maryland, responsible for supporting technical issues within Amazon operations facilities. The role emphasizes problem-solving, technical skills, and opportunities for career development.

Salary

23.00 - 37.00 USD annually

Skills & Requirements

Must-have

  • IT equipment maintenance and troubleshooting
  • Network support requests and procedures
  • Support customers from multiple buildings
  • Travel within local or regional area

Nice-to-have

  • Motivate teams in fostering solutions
  • Continuous learning of new technologies
  • Career development opportunities

Key Requirements

  • IT Support Associate II experience
  • Technical problem resolution
  • Training new hires

Work Rights

Not specified

Tailored Resume

Cover Letter