This role requires a Field Account Manager with strong customer-facing experience managing strategic accounts involving multiple stakeholders to achieve customer outcomes
Job Summary
This role requires a Field Account Manager with strong customer-facing experience managing strategic accounts involving multiple stakeholders to achieve customer outcomes.
Responsibilities include account relationship and retention, identifying upsell and cross-sell opportunities, monitoring renewals, and providing customer-specific product demos and training.
The company offers country-specific benefits and is committed to a fair and accessible hiring process, providing accommodations for individuals with disabilities.
Matching Summary
This role requires a Field Account Manager with strong customer-facing experience managing strategic accounts involving multiple stakeholders to achieve customer outcomes.
Skills & Requirements
Must-have
Strategic account management
Customer-facing experience
Financial crime compliance
Fraud and identity verification
Customer data management
CRM usage
Nice-to-have
Professional demeanor
Business maturity
Networking capabilities
Team player
Key Requirements
8 years proven sales and strategic account management experience
BS/BA or equivalent
Ability to engage with large enterprise accounts and senior stakeholders
Strong organizational, time management and forecasting skills