Answering customer enquiries and complaints by phone and email, providing accurate product/marketing/service information to clients, and taking orders and providing after sales service
Job Summary
Answering customer enquiries and complaints by phone and email, providing accurate product/marketing/service information to clients, and taking orders and providing after sales service.
AIG values in-person collaboration as a vital part of its culture, requiring team members to be primarily in the office to foster a supportive, connected environment.
AIG offers a Total Rewards Program focused on health, wellbeing, financial security, and professional development to support its employees.
Matching Summary
Answering customer enquiries and complaints by phone and email, providing accurate product/marketing/service information to clients, and taking orders and providing after sales service.
Skills & Requirements
Must-have
Answering customer enquiries and complaints
Providing accurate product information
Maintaining professional business image
Good communication and written skills
PC literate and able to type fast
Nice-to-have
Positive attitude and modesty
Proactive mindset and can-do attitude
Self-motivated and eager to learn
Responsible and patient
Good time management and organization skills
Key Requirements
3 year relevant work experiences
Good communication and written skills in English, Cantonese