Service Advisor

Prestige Toyota of Ramsey

Ramsey, NJ, United States
$75,000.00-$150,000.00; performance-driven incenti...
On-site
Initiating automotive services and repairs
Verifying warranty and service contract coverage
Developing estimates and writing repair orders
Prestige Toyota of Ramsey is seeking an Automotive Service Advisor who will facilitate communication between customers and technicians, ensuring smooth service operations. The role requires previous experience in a service advisory position or as an automotive technician, offering a competitive salary and a range of benefits

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes Commission(s) off: Individual Sales, Individual Gross profit.

Matching Summary

Match Score: 85

Prestige Toyota of Ramsey is seeking an Automotive Service Advisor who will facilitate communication between customers and technicians, ensuring smooth service operations. The role requires previous experience in a service advisory position or as an automotive technician, offering a competitive salary and a range of benefits.

Salary

$75,000.00-$150,000.00; Performance-driven incentives including commission and bonuses; Medical, Dental and Vision Plans, Paid Holidays & PTO, Disability, Life Insurance, 401(k), ESPP, Vehicle Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Verifying warranty and service contract coverage
  • Developing estimates and writing repair orders
  • Maintaining customer records
  • Communicating between customer and technician
  • Administering manufacturer warranty

Nice-to-have

  • Team player focused on exemplary customer service
  • Basic mechanical understanding of an automobile

Key Requirements

  • Previous Service Advisor experience, preferred
  • Prior experience as an automotive technician a plus
  • Acceptable driving record and a valid driver's license

Work Rights

Not specified

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