Patron Services Captain 2 (usher)

Chan Centre for the Performing Arts

Vancouver, BC, Canada
$23.61 - $23.61 cad hourly; not specified; not spe...
Premium customer service
Health and safety adherence
Event specific instructions
Patron Services at the Chan Centre for the Performing Arts provides exceptional guest service, serving three venues and acting as the public face of the venue

Job Summary

  • Patron Services at the Chan Centre for the Performing Arts provides exceptional guest service, serving three venues and acting as the public face of the venue.
  • The Usher Captain assists the Patron Services Coordinator in supervising Chan Centre ushering staff to ensure strong, efficient customer service and performs duties within the Chan Centre Fire Plan.
  • Errors in judgement could have serious impact on relations with users and patrons and negatively affect the reputation of the Chan Centre and the University resulting in lost revenue.

Matching Summary

Patron Services at the Chan Centre for the Performing Arts provides exceptional guest service, serving three venues and acting as the public face of the venue.

Salary

$23.61 - $23.61 CAD Hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • Premium customer service
  • Health and safety adherence
  • Event specific instructions
  • Maintain venue appearance
  • Supervise ushering staff

Nice-to-have

  • Willingness to respect diverse perspectives
  • Commitment to equity, diversity, inclusion
  • Energetic, positive, enthusiastic self-starter
  • Proven track record of going above and beyond
  • Tact, diplomacy, and discretion

Key Requirements

  • High school graduation
  • Two years' experience in theatre or related field
  • Serving It Right certificate
  • Level 1 First-Aid certification
  • Ability to navigate stairs, stand for 2 hours, lift up to 15kg

Work Rights

Not specified

Tailored Resume

Cover Letter