Service Engineer, Medical Techology

Carl Zeiss Pty Ltd

Muntinlupa City, Philippines
On-site
Perform technical support and customer care
Engage in repair, installation, calibration
Troubleshoot device/software using remote tools
Carl Zeiss Pty Ltd is seeking a Service Engineer for their medical technology division in Muntinlupa City, Philippines. The role involves providing technical support, installation, and maintenance of medical equipment, with an emphasis on customer satisfaction and collaboration with the sales team

Job Summary

  • This position is responsible for delivering service excellence for the assigned product portfolio, including technical support such as installation, commissioning, repair, calibration, and preventive maintenance services to customers.
  • Responsibilities include performing technical support and customer care activities, engaging in repair, installation, calibration, commissioning, and after-sales maintenance service, often at customer sites.
  • The role requires performing technical support for the sales team during seminars, demos, and exhibitions, often conducted during weekends, and supporting company revenue by growing and selling service contracts.

Matching Summary

Match Score: 85

Carl Zeiss Pty Ltd is seeking a Service Engineer for their medical technology division in Muntinlupa City, Philippines. The role involves providing technical support, installation, and maintenance of medical equipment, with an emphasis on customer satisfaction and collaboration with the sales team.

Skills & Requirements

Must-have

  • Perform technical support and customer care
  • Engage in repair, installation, calibration
  • Troubleshoot device/software using remote tools
  • Collect market competitive intelligence data
  • Support company revenue by selling service contracts

Nice-to-have

  • Collaborate effectively with back office
  • Proactively fulfilling customer satisfaction objectives
  • System thinking and prioritization

Key Requirements

  • Minimum 4 to 6 years of experience
  • Degree in Electrical & Electronic Engineering / Biomedical Engineering
  • Knowledge with networks, healthcare IT, Data Mgt / Patient Mg systems
  • Excellent teamwork and interpersonal skills
  • Strong emphasis on good analytical skills

Work Rights

Not specified

Tailored Resume

Cover Letter