Guest Experience Lead | Smith Street Outlet

Lululemon

Melbourne, Victoria, Australia
Base: competitive; bonus: team-based bonus program...
On-site
1 year retail or customer experience
Experience leading mentoring or delegating
Ability to travel with reliable transportation
The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience through technical product education and exceptional service

Job Summary

  • The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience through technical product education and exceptional service.
  • This role involves leading the floor, reviewing daily business data to drive sales goals, and participating in the store's hiring process.
  • Lululemon offers a total rewards program including competitive base pay, team-based bonuses, paid time off, and generous employee discounts.

Matching Summary

The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience through technical product education and exceptional service.

Salary

Base: Competitive; Bonus: Team-based bonus program; Benefits: Paid time off, employee discounts, fitness classes

Skills & Requirements

Must-have

  • 1 year retail or customer experience
  • Experience leading mentoring or delegating
  • Ability to travel with reliable transportation

Nice-to-have

  • High school diploma equivalent or above
  • 1 year retail sales leadership experience
  • Creating inclusive environment values differences

Key Requirements

  • Legally authorized to work in Australia
  • 1 year retail or customer experience required
  • Some experience in leading mentoring or delegating

Work Rights

Must be legally authorized to work in Australia

Tailored Resume

Cover Letter