Customer Support Engineer/ Specialist #JTL

RECRUIT EXPRESS PTE LTD

Singapore
Provide technical assistance to customers
Perform failure analysis on defective products
Lead defect and crisis containment activities
The role involves providing prompt technical assistance to ensure customer satisfaction

Job Summary

  • The role involves providing prompt technical assistance to ensure customer satisfaction.
  • Candidates will perform failure analysis and prepare detailed reports for defective products.
  • The position requires leading control and containment activities during quality crises.

Matching Summary

Match Score: 75

The role involves providing prompt technical assistance to ensure customer satisfaction.

Skills & Requirements

Must-have

  • Provide technical assistance to customers
  • Perform failure analysis on defective products
  • Lead defect and crisis containment activities
  • Adhere to safety and compliance policies

Nice-to-have

  • Experience in engineering discipline
  • Ability to communicate feedback to management
  • Collaboration with other departments

Key Requirements

  • Minimum Diploma or Degree in Engineering
  • 2 to 4 years of relevant experience preferred

Work Rights

Not specified

Tailored Resume

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