Customer Journey Expert

NN Group

Brussels, Belgium
Not specified; not specified; group + hospitalizat...
5+ years digital sales experience
Mobility insurance knowledge required
Google analytics or adobe analytics skills
You will shape the entire digital sales journey for NN's mobility insurance products within ING's digital ecosystem

Job Summary

  • You will shape the entire digital sales journey for NN's mobility insurance products within ING's digital ecosystem.
  • The role combines strategy, customer experience, data analysis, and digital innovation to boost online sales and enhance customer satisfaction.
  • NN offers a competitive salary package supplemented by group insurance, meal vouchers, 20 holiday days, and flexible home working policies.

Matching Summary

You will shape the entire digital sales journey for NN's mobility insurance products within ING's digital ecosystem.

Salary

Not specified; Not specified; Group and hospitalization insurance, meal and eco-vouchers, 20 holiday days, 12 recovery days

Skills & Requirements

Must-have

  • 5+ years digital sales experience
  • Mobility insurance knowledge required
  • Google Analytics or Adobe Analytics skills
  • Design thinking and agile methodology
  • English fluency with French/Dutch

Nice-to-have

  • Digital communication training
  • Passion for innovation and trends
  • Competitive mindset
  • Experience in cross-selling strategies

Key Requirements

  • Master's degree required
  • 5+ years of experience in digital/sales roles
  • Knowledge of car, bike, and motorcycle insurance
  • Excellent English communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter