Director, Research & Development Support

pfizer.ch

Cambridge, MA, US
Base: $176,600.00 to $294,300.00; bonus/equity: 20...
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Application support and maintenance oversight
Service level agreement management
Automation and genai implementation
** Pfizer is seeking a Director of Research & Development Support to oversee application management for clinical and research portfolios while fostering a culture of innovation and excellence. The ideal candidate will have significant IT experience, particularly in application support and services, and will lead a team to ensure service delivery meets established standards. This hybrid position offers competitive compensation, comprehensive benefits, and opportunities for professional growth. **

Job Summary

  • Pfizer colleagues work together to positively impact health for everyone, everywhere, fostering a culture of ownership, diversity, and engagement.
  • The R&D Support and Services Lead plays a critical role in managing the clinical and research application portfolio to support advancing drug candidates to regulatory submission.
  • The position offers a competitive salary, bonus, long-term incentives, comprehensive benefits, and requires up to 20% travel with some weekend and off-hours work.

Matching Summary

Match Score: 75

** Pfizer is seeking a Director of Research & Development Support to oversee application management for clinical and research portfolios while fostering a culture of innovation and excellence. The ideal candidate will have significant IT experience, particularly in application support and services, and will lead a team to ensure service delivery meets established standards. This hybrid position offers competitive compensation, comprehensive benefits, and opportunities for professional growth. **

Salary

Base: $176,600.00 to $294,300.00; Bonus/Equity: 20.0% bonus target and share-based long term incentive; Benefits: Comprehensive health, retirement, paid leave

Skills & Requirements

Must-have

  • Application support and maintenance oversight
  • Service level agreement management
  • Automation and GenAI implementation
  • Incident and problem management
  • Disaster recovery compliance
  • Team leadership and mentoring

Nice-to-have

  • Collaboration in matrixed organizations
  • Change management expertise
  • Performance analysis and reporting
  • Vendor and stakeholder relationship management
  • Support model development
  • Business continuity coordination

Key Requirements

  • Graduate degree in relevant field
  • 7+ years IT professional experience
  • Experience in matrixed organizations
  • U.S. permanent work authorization
  • Prior clinical or research application support experience preferred

Work Rights

Permanent work authorization in the United States required

Tailored Resume

Cover Letter