Ghs Service Manager

PwC Belgium Tax News

Prague, Czech Republic
**
It service management
It infrastructure and cloud services
Operational readiness
** PwC Belgium Tax News is seeking a GHS Service Manager in Prague to oversee the operational readiness of new cloud services and enhancements. The role requires significant experience in IT Service Management and cloud infrastructure, emphasizing strong communication and problem-solving skills. **

Job Summary

  • The GHS Service Manager plays a critical role within the Global Hosting Services (GHS) Service Management team, ensuring that new cloud services and major enhancements are thoroughly prepared for operational readiness.
  • The role combines service delivery, operational readiness, data‑driven decision support, and customer consultation to ensure that new services are delivered efficiently, securely, and in alignment with PwC standards.
  • Stable, but challenging working environment providing plenty of opportunities for your continuous professional growth.

Matching Summary

Match Score: 75

** PwC Belgium Tax News is seeking a GHS Service Manager in Prague to oversee the operational readiness of new cloud services and enhancements. The role requires significant experience in IT Service Management and cloud infrastructure, emphasizing strong communication and problem-solving skills. **

Skills & Requirements

Must-have

  • IT Service Management
  • IT infrastructure and cloud services
  • operational readiness
  • Service Level Objective (SLO) documents
  • risk, impact, and supportability assessments
  • PwC Technology ITSM processes

Nice-to-have

  • proactive approach to problem-solving
  • demonstrate influence outside direct team
  • Agile, open-minded, innovative ideas
  • remote, geographically dispersed environment
  • self-management and independent task management

Key Requirements

  • 7 years in IT and 3 years in IT Service Management
  • Bachelor's degree in Information Technology, Computer Systems, Management Information Systems
  • Cloud infrastructure fundamentals (Azure, AWS, GCP)
  • Experience in multiple ITIL processes
  • SAFe or Agile framework

Work Rights

Not specified

Tailored Resume

Cover Letter