Customer Rep Ii, Laboratory

University of Rochester

Rochester, New York, United States
$19.62 - $26.49; bonus/equity: not specified; bene...
Customer service skills
Problem-solving abilities
Technical resource knowledge
The University of Rochester is committed to fostering an inclusive and welcoming culture. The role involves providing professional and expeditious quality customer service. Responsibilities include investigating and resolving client complaints and handling physician requests for specimen testing

Job Summary

  • The University of Rochester is committed to fostering an inclusive and welcoming culture. The role involves providing professional and expeditious quality customer service. Responsibilities include investigating and resolving client complaints and handling physician requests for specimen testing.

Matching Summary

The University of Rochester is committed to fostering an inclusive and welcoming culture. The role involves providing professional and expeditious quality customer service. Responsibilities include investigating and resolving client complaints and handling physician requests for specimen testing.

Salary

$19.62 - $26.49; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • customer service skills
  • problem-solving abilities
  • technical resource knowledge

Nice-to-have

  • team collaboration
  • strong communication skills
  • commitment to inclusivity

Key Requirements

  • Associate's degree
  • 1 year of clinical laboratory experience
  • valid NYS driver’s license

Work Rights

Not specified

Tailored Resume

Cover Letter