Usage Partnership & Loyalty Manager

UOB United Overseas Bank Limited

Not specified; not specified; not specified
Strategic partnership management
Loyalty program design and implementation
Customer engagement strategy development
The role is responsible for developing and executing strategies to drive customer engagement and enhance customer loyalty within UOB

Job Summary

  • The role is responsible for developing and executing strategies to drive customer engagement and enhance customer loyalty within UOB.
  • Key duties include managing the end-to-end maintenance of the UOB$ programme and handling all customer cases for rewards redemption.
  • UOB is a leading bank in Asia with over 80 years of history guided by values of being Honorable, Enterprising, United, and Committed.

Matching Summary

The role is responsible for developing and executing strategies to drive customer engagement and enhance customer loyalty within UOB.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Strategic partnership management
  • Loyalty program design and implementation
  • Customer engagement strategy development
  • Rewards catalogue maintenance
  • End-to-end programme management

Nice-to-have

  • Strong analytical skills for customer lifetime value
  • Experience in fuel partnership management
  • Ability to handle customer cases effectively
  • Commitment to long-term success values

Key Requirements

  • Experience in partnership cultivation
  • Background in loyalty program administration
  • Proven track record in customer engagement

Work Rights

Not specified

Tailored Resume

Cover Letter