Serves as the service center designee in the absence of management, assuming responsibilities of the person in charge of the location
Job Summary
Serves as the service center designee in the absence of management, assuming responsibilities of the person in charge of the location.
Provides support and training to other service center employees regarding operational protocols and processes, and supports customers with superior customer service.
Safely operates a company vehicle for equipment delivery, retrieval, and onsite customer service requirements, and prepares medical device equipment for delivery.
Matching Summary
Serves as the service center designee in the absence of management, assuming responsibilities of the person in charge of the location.
Salary
Base: $50,720 - $69,740; Bonus/Equity: variable incentive pay, if eligible; Benefits: Medical, Dental & Vision, HSAs, FSAs, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits
Skills & Requirements
Must-have
Customer service and support
Medical device preparation
Inventory control and management
Safe operation of company vehicle
Order management execution
Nice-to-have
Adaptable to non-traditional schedules
Effective communication skills
Time management and prioritization
Key Requirements
High School Diploma/GED or higher
Minimum 5 years of customer-facing or service-related experience
Minimum 2 years of supervisor experience
Current, valid Driver’s License
Legally authorized to work in the country of employment without sponsorship