CYGNIFY PTE. LTD. is seeking an Assistant Manager, Data Analyst in Singapore to enhance customer experience through data-driven analytics, including journey mapping and dashboard creation. The ideal candidate will possess strong SQL, Tableau, and Python skills, along with a proactive attitude and excellent communication abilities
Job Summary
The role involves building end-to-end analytics for priority customer journeys including voice of customer and retention.
Candidates will use Python and SQL to automate reporting processes and perform advanced statistical analyses.
The position requires creating diagnostic dashboards in Tableau that link journey health to business outcomes like churn.
Matching Summary
Match Score: 85
CYGNIFY PTE. LTD. is seeking an Assistant Manager, Data Analyst in Singapore to enhance customer experience through data-driven analytics, including journey mapping and dashboard creation. The ideal candidate will possess strong SQL, Tableau, and Python skills, along with a proactive attitude and excellent communication abilities.
Skills & Requirements
Must-have
Advanced SQL for data extraction
Tableau dashboard development
Python statistical analysis
Customer journey analytics
Data quality governance
Nice-to-have
AI/LLM model training experience
Strong storytelling communication skills
Proactive attitude towards change
Experience with conversion rate optimization
Team collaboration in cross-functional settings
Key Requirements
Bachelor's degree in Computer Science or related field
4-7+ years of experience in analytics or BI
Master's degree preferred
Proficiency in Tableau Desktop Associate or Professional certification
Python programming certifications like PCEP or PCAP preferred