Ada CX is seeking an Implementation Consultant to guide enterprise clients through the onboarding and implementation of their AI customer service platform. The role requires strong technical skills and the ability to build relationships with clients while ensuring successful project delivery
Job Summary
Ada is an AI transformation platform dedicated to making customer service extraordinary by resolving over 83% of conversations through automation.
The Implementation Consultant will lead enterprise customers through the entire onboarding journey, designing scalable solutions and integrating the platform into client ecosystems.
Candidates must possess strong technical aptitude to configure Generative AI experiences and implement integrations with CRMs, eCommerce platforms, and custom APIs.
Matching Summary
Match Score: 85
Ada CX is seeking an Implementation Consultant to guide enterprise clients through the onboarding and implementation of their AI customer service platform. The role requires strong technical skills and the ability to build relationships with clients while ensuring successful project delivery.
Salary
Base: $90,000 - $120,000 OTE CAD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
3+ years implementation consulting experience
API troubleshooting and data flow knowledge
SaaS ecosystem integration expertise
Logic-based workflow design skills
Client stakeholder management abilities
Nice-to-have
Generative AI solution implementation experience
CX automation tool familiarity
Curious and resilient mindset
Bias for action and continuous learning
VP-level stakeholder influence skills
Key Requirements
3+ years in implementation consulting or professional services