Base: $16.65 - $21.28 hourly; bonus/equity: not sp...
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Veterinary assistant or technician duties
Client service and education
Hospital productivity management
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Marshfield Animal Hospital is seeking a Shift Lead - Customer Service Coordinator in Wilmington, NC. This role involves overseeing hospital operations, supporting staff, and ensuring exceptional client service while performing various veterinary assistant duties.
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Job Summary
The Shift Lead performs veterinary assistant or technician duties while providing operational leadership to ensure hospital productivity.
This role requires balancing approximately 80% paraprofessional clinical tasks with 20% leadership responsibilities such as scheduling and team supervision.
Employees receive a comprehensive benefits package including medical, dental, vision, retirement plans, and paid parental leave.
Matching Summary
Match Score: 75
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Marshfield Animal Hospital is seeking a Shift Lead - Customer Service Coordinator in Wilmington, NC. This role involves overseeing hospital operations, supporting staff, and ensuring exceptional client service while performing various veterinary assistant duties.
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Salary
Base: $16.65 - $21.28 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, 401(k), paid time off
Skills & Requirements
Must-have
Veterinary assistant or technician duties
Client service and education
Hospital productivity management
Pet safety and restraint techniques
Multi-tasking in high-volume environment
Nice-to-have
Prior supervisory experience preferred
Banfield work experience preferred
Leadership and conflict management skills
Team mentoring and training abilities
Flexibility for weekends and evenings
Key Requirements
Two years healthcare or veterinary experience required
Associate's degree or vet tech certification preferred