Responsible for customer relationship management and actively developing customer relationships in the designated area to enhance KONE's market position
Job Summary
Responsible for customer relationship management and actively developing customer relationships in the designated area to enhance KONE's market position.
Manage maintenance sales business, including ensuring contract renewals, expanding existing maintenance business, and achieving sales targets for units and revenue.
Utilize Nemo quotation tool to provide customized offers and contracts including service content and new products, and manage tender processes.
Matching Summary
Responsible for customer relationship management and actively developing customer relationships in the designated area to enhance KONE's market position.
Skills & Requirements
Must-have
Customer relationship management
Develop market position
Cross-selling opportunities
Ensure customer satisfaction
Maintenance sales business
Customized quotations and contracts
Nice-to-have
Innovative and collaborative culture
Employee engagement focus
Sustainability integral to culture
Ethical business practices
Trust and respect co-workers
Key Requirements
Bachelor's degree or above
Relevant sales experience
Familiar with large electromechanical sales models
Elevator industry background preferred
Proficient in office automation equipment, software, and systems