Customer Service Representative

QBE

100% regulatory compliance
Good working relationships
Handle policy documentation
The purpose of this role is to provide customer service and administrative support through email and phone calls

Job Summary

  • The purpose of this role is to provide customer service and administrative support through email and phone calls.
  • This role involves following specific procedures to close out work requests and resolving billing inquiries.
  • Additionally, the role includes dispatching policy documents and answering customer questions.

Matching Summary

The purpose of this role is to provide customer service and administrative support through email and phone calls.

Skills & Requirements

Must-have

  • 100% regulatory compliance
  • good working relationships
  • handle policy documentation
  • efficient policy issuance

Nice-to-have

  • call centre experience
  • insurance and banking industry
  • support Policy Admin Team

Key Requirements

  • some relevant work experience
  • tertiary degree or equivalent education

Work Rights

Not specified

Tailored Resume

Cover Letter